環球華語歌手
李克勤
張學友
孫耀威
譚詠麟
張敬軒
劉浩龍
余文樂
黃家強
葉文輝
黃凱芹
陳奕迅
張國榮
張杰
刀郎
潘瑋柏
周傳雄
許志安
男人魅
陳慧琳
張柏芝
黃伊汶
鄭融
董敏莉
戴夢夢
王菀之
郭芯其
陳文媛
2R
Energy
 
環球外語歌手
50 Cent
Eminem
Jamie Cullum
Nelly
Ronan Keating
Stevie Wonder
Vittorio Grigolo
Gwen Stefani
Mariah Carey
Utada Hikaru
Black Eyed Peas
Hoobastank
Keane
Scissor Sisters
Snow patrol
The Rasmus
U2
Carpenters
 
  關鍵字搜尋
 

 Universal Music Mobile Hong Kong - FAQ 常見問題

 

環球音樂手機下載服務 (http://www.ummobilehk.com) 由 Universal Music Mobile HK 及 Golden Dynamic 聯合提供。 此服務平台上的環球音樂旗下歌手原音鈴聲、相片、點唱、 Karaoke 等多媒體內容由 Universal Music Mobile 提供,而下載多媒體內容的作業系統運作及客戶服務則由 Golden Dynamic 負責,除環球音樂旗下歌手的內容外, 其他營運上出現任何錯誤而導致客戶損失 , Universal Music Mobile HK 一概不會 作出任何承擔。 如有任何查詢,請按此填寫「建議或查詢表格」,或於辦公時間致電客戶服務熱線 : 2152 7000。

1. 我的手機型號能下載甚麼產品呢?

如你的手機型號在以下的支援型號表內,便可下載我們的產品。 如不在支援型號表內,我們的產品便不能在你的手機操作,請確保你的手機能支援所選購的產品。

多和弦鈴聲支援以下手機型號:

牌子 型號
ASUS J101, J102, J202, M303, P526, P750
Alcatel OT512, OT525, OT535, OT651, OT835
Amoi 8512, A101, M636
Bellwave A108, A308, Neo200
BenQ-Siemens S81
BenQ A500, E72, M300, S670C, S700
BlackBerry 7100, 7130, 8100, 8110, 8120, 8300, 8310, 8320, 8700g, 8707G, 8800g, 8820, 9000
DMOBO M900, mk520, P700, wn510
Dopod 595, 818 pro, 828, 838, 838Pro, 900, C500, C730, C800, D810, Elf, M700, P800, U1000
EZIO EZIO
Eten Glofish X500+
GEO G1, GM808, GS308, GV500, GV880, GX838
Gigabyte g-Cam
Glofiish X600
HP Q510
HTC Cruise, D810x, Diamond, P3470, P3600i, P3650, P4550, S730, Touch, Touch Dual, Touch Pro, X7500
Huawei U526, U528, U636
Innostream INNO 30, INNO 36, Inno 90, Inno 99, Inno A10, INNO50, INNO55, INNO78, INNO79, INNO80, INNO89
K Touch A615, A650, A691, A908, D175, D702, V908
Kejian K368, K606
LG 8120, 8180, 8360, 8380, 890, B2000, B2100, C1100, C1200, C2500, C3100, C3300, C3400, F1200, F2100, F2300, F2500, G1500, G1600, G1800, G233, G262, G282, G3100, G5400, G5500, G7020, G7030, G7050, G7070, G7100, G7200, KE500, KE770 Shine, KE800, KE820, KE850 Prada, KE970 Shine, KF310, KF510, KF600, KF700, KF750, KG290, KG300, KG320, KG800, KG810, KS20, KU250, KU380, KU800, KU990, L1100, L5100, M6100, P7200, S5200, U300, U370, U400, U450, U8110, U8130, U8138, U8180, U8330, U880, U970, U990
Lenovo E300, E600
Linx M2688
MWg Zinc II
Mitsubishi M350, M720, M750, M800, M900
Motorola A1200, A668, A732, A760, A780, A835, C157, C168, C168i, C257, C266, C300, C330, C350, C359, C375, C380, C381, C550, C650, C975, E1000, E1070, E365, E375, E380, E398, E680, E680i, E770, Elba E8, KRZR K1, L6, L6i, L7, L72, L7i, L7x, MOTOKRZR, MPx220, Pico U9, Q9, RAZR V8, RAZR V9, RIZR Z3, RIZR Z8, ROKR E1, ROKR E2, ROKR E6, ROKR Z6, T720, U6, V1050, V150, V171, V180, V188, V191, V220, V226, V290, V3, V300, V303, V360, V3i, V3X, V3xx, V400, V500, V501, V525, V551, V6, V600, V600i, V690, V750, V8, V80, V872, V878, V975, W213, W220, W230, W270, W375, W510
NEC 338, C228, C313, C338, C616, E1101, E1108, E232, e540, e949, L1, N500, N700, N710, N720, N728, N8, N820, N830, N840, N850, N900, N908, N919, N923
Nokia 2600c, 2610, 2626, 2650, 2760, 3100, 3108, 3110 Classic, 3120, 3120c, 3200, 3220, 3230, 3250, 3300, 3500 Classic, 3510, 3530, 3650, 3660, 5070, 5140, 5200, 5220 XpressMusic, 5300, 5310, 5320 XpressMusic, 5320d, 5500, 5610d, 5700, 6020, 6021, 6030, 6060, 6060V, 6070, 6080, 6085, 6100, 6101, 6102, 6103, 6108, 6110 Navigator, 6111, 6120 Classic, 6125, 6131, 6151, 6170, 6220, 6230, 6230i, 6233, 6235, 6260, 6265, 6270, 6280, 6288, 6290, 6300, 6500 classic, 6500 slide, 6600, 6600 fold, 6600 Slide, 6610, 6630, 6670, 6680, 6681, 6682, 6708, 6780, 6800, 6820, 7200, 7210, 7250, 7250i, 7260, 7270, 7280, 7360, 7370, 7373, 7380, 7390, 7500 Prism, 7600, 7610, 7650, 7710, 7900 Prism, 8600 Luna, 8800 Sirocco, 8800e, 9300, 9500, E50, E51, E60, E61, E61i, E65, E66, E70, E71, E90, N-Gage, N-Gage QD, N70, N71, N72, N73, N76, N77, N78, N80, N81, N82, N8800 arte, N90, N91, N92, N93, N93i, N95, N95 8GB, N96
O2 Helen, XDA Atom, Xda Atom Life, Xda Flame, Xda Stealth, Xda Zinc
Palm Treo 750
Panasonic A200, A210, G60, G70, GD88, MX6, MX7, SA6, SA7, SC3, VS2, VS3, VS6, VS7, X100, X200, X300, X400, X500, X66, X70, X700, X77, X800
Pantech G200, G300, G500, G600, G670, G800, G900, GF100, GF200, GF500, GI100, PG1400, PG3000, PG3200, PG3600, PG3600V, PG6100, PG8000
Philips 350, 362, 530, 535, 568, 588, 639, 655, 760, 766, 768, 855, 859, 9@9a, 9@9t, 960, S890, Xenium 9@9d
Porsche Design P9521
Sagem my700x, myC5-2, myV-56, myX-4, myX-5, myX-6, myX-7, myX-8, MyX3-2, myX5-2, MyX6-2
Samsung A800, C130, C160, C170, C200, C230C, C238, C258, C268, C408, C458, D410, D418, D428, D488, D500, D508, D510, D528, D600, D608, D720, D808, D820, D828, D838, D848, D900, D908, D908i, E200, E218, E258, E310, E330, E348, E350, E370, E428, E530, E538, E568, E608, E618, E628, E630, E638, E640, E648, E700, E708, E710, E728, E730, E738, E758, E768, E770, E800, E808, E810c, E818, E830, E848, E898, E900, E908, E958, F218, F258, F308, F338, F488, F508, G508, G608, G808, Giorgio Armani, I300, I458B, i608, I700, i718, i908, J200, J208, J608, J610, J708, J750, J758, J808, L258, L708, L768, N620, N628, P300, P308, P408, P510, P518, P730, P738, P858, S208, S308, S508, T108, T208, T308, T508, U608, U708, U808, U908, V200, V208, X108, X168, X200, X208, X400, X430, X458, X460, X468, X488, X500, X600, X608, X620, X640, X668, X670, X680, X688, X700, X820, X828, X838, Z308, Z368, Z500, Z508, Z540, Z548, Z728
Sanyo S103
Sharp GX12, GX22, GX32, GXi98, GZ100, GZ200, SX313, SX663, SX813, SX833, V703SH, V802
Siemens 2128, A55, C62, CF62, CFX65, CX70, M55, MC60, S57, SF65, SL55, SL57, SL65, SX1
SonyEricsson C702, C902, C905, D750, Elena, G502, G700, G900, J200i, J210i, J220i, J230i, J300i, K111i, K220c, K300i, K310i, K500, K500i, K508i, K510i, K530i, K550i, K600i, K608i, K610i, K660i, K700, K700i, K750i, K758, K770i, K800i, K810i, K850i, M600, P1i, P800, P900, P910, P910i, P990i, S500i, S700, S700i, S710a, T230, T250, T290i, T300, T310, T610, T618, T628, T630, T650i, W200i, W300i, W350i, W380i, W550i, W580i, W595, W610i, W660i, W700i, W710, W710i, W760i, W800i, W810i, W850, W850i, W880i, W890i, W900i, W910i, W950i, W960i, W980, Z200, Z300i, Z520i, Z530i, Z550i, Z558i, Z600, Z608, Z610i, Z710, Z710i, Z800i
TOPLUX AG280, AG300, CG360
Telson TDG7060
Toshiba 803T, TS10
VKMobile VK700, VK900
Xplore M28, M98
iKoMo Ik818

螢幕牆紙支援以下手機型號:

牌子 型號
ASUS J101, J202, M303, P526, P750
Alcatel OT512, OT525, OT535, OT651
Amoi 8512, A101, M636
Bellwave A108, A308, Neo200
BenQ-Siemens S81
BenQ A500, E72, M300, S700
BlackBerry 7100, 7130, 8100, 8110, 8120, 8300, 8310, 8320, 8700g, 8707G, 8800g, 8820, 9000
DMOBO M900, mk520, P700, wn510
Dopod 595, 818 pro, 828, 838, 838Pro, C500, C730, Elf, P800, U1000
EZIO EZIO
Eten Glofish X500+
GEO G1, GM808, GS308, GV500, GV880
Gigabyte g-Cam
Glofiish X600
HP Q510
HTC Cruise, D810x, Diamond, P3470, P3600i, P3650, P4550, S730, Touch, Touch Dual, Touch Pro, X7500
Huawei U526, U528, U636
Innostream INNO 30, Inno 90, INNO50, INNO55, INNO78, INNO79, INNO80, INNO89
K Touch A615, A650, A691, A908, D175, D702, V908
Kejian K368
LG 8120, 8180, 8360, 8380, 890, B2000, B2100, C1100, C1200, C2500, C3100, C3300, C3400, F1200, F2300, F2500, G1600, G1800, G233, G262, G282, G3100, G5500, G7030, G7100, KE500, KE770 Shine, KE820, KE850 Prada, KE970 Shine, KF310, KF510, KF600, KF700, KF750, KG290, KG320, KG800, KG810, KS20, KU250, KU380, KU800, KU990, L5100, M6100, P7200, S5200, U300, U370, U400, U450, U8110, U8130, U8138, U8180, U8330, U880, U970, U990
Lenovo E600
Linx M2688
MWg Zinc II
Mitsubishi M350, M720, M750, M800
Motorola A1200, A668, A732, A760, A780, A835, C168, C168i, C257, C266, C350, C359, C375, C380, C381, C550, C975, E1000, E1070, E365, E375, E380, E398, E680, E680i, E770, Elba E8, KRZR K1, L6, L6i, L7, L72, L7x, MOTOKRZR, MOTORAZR maxxV3, MPx220, Paragon, Pico U9, Q9, RAZR V8, RAZR V9, RIZR Z3, RIZR Z8, ROKR E1, ROKR E2, ROKR E6, ROKR Z6, T720, T720i, U6, V1050, V150, V171, V180, V188, V191, V220, V226, V290, V3, V300, V303, V360, V3i, V3X, V3xx, V400, V500, V501, V525, V551, V6, V600, V600i, V690, V750, V8, V80, V872, V878, V975, W213, W220, W230, W270, W375, W510
NEC 338, C228, C313, C338, C616, E1101, E1108, E232, e540, e949, L1, N700, N710, N720, N728, N8, N820, N830, N840, N850, N900, N908, N919, N923
Nokia 2600c, 2610, 2626, 2650, 2760, 3100, 3108, 3110 Classic, 3120, 3120c, 3200, 3230, 3250, 3300, 3500 Classic, 3510, 3530, 3650, 3660, 5140, 5200, 5220 XpressMusic, 5300, 5310, 5320 XpressMusic, 5320d, 5500, 5610d, 5700, 6020, 6021, 6030, 6060, 6060V, 6070, 6080, 6085, 6100, 6101, 6102, 6103, 6108, 6110 Navigator, 6111, 6120 Classic, 6125, 6131, 6151, 6170, 6220, 6230, 6230i, 6233, 6235, 6260, 6265, 6270, 6280, 6288, 6290, 6300, 6500 classic, 6500 slide, 6600, 6600 fold, 6600 Slide, 6610, 6630, 6670, 6680, 6681, 6682, 6708, 6800, 6820, 7200, 7210, 7250, 7250i, 7260, 7270, 7360, 7370, 7373, 7390, 7500 Prism, 7600, 7610, 7650, 7900 Prism, 8600 Luna, 8800, 8800 Sirocco, 8800e, E50, E51, E60, E65, E66, E70, E71, E90, N-Gage, N-Gage QD, N70, N71, N72, N73, N76, N77, N78, N80, N81, N82, N8800 arte, N90, N91, N92, N93, N93i, N95, N95 8GB, N96
O2 Helen, XDA Atom, Xda Atom Life, Xda Flame, Xda Stealth, Xda Zinc
Palm Treo 750
Panasonic A200, A210, G60, G70, GD88, MX6, MX7, SA6, SA7, SC3, VS2, VS3, VS6, VS7, X100, X200, X300, X400, X500, X66, X70, X77, X800
Pantech G200, G300, G670, G800, G900, GF200, GF500, GI100, PG1400, PG3000, PG3200, PG3600, PG3600V, PG6100, PG8000
Philips 350, 362, 530, 535, 568, 639, 655, 755, 760, 766, 768, 855, 859, 9@9a, 9@9t, 960, Xenium 9@9d
Porsche Design P9521
Sagem my700x, myC5-2, myV-56, myX-4, myX-5, myX-6, myX-7, myX-8, MyX3-2, myX5-2, MyX6-2
Samsung C130, C160, C170, C200, C230C, C238, C258, C268, C408, C458, D410, D418, D488, D500, D508, D510, D528, D600, D608, D720, D808, D820, D828, D838, D848, D900, D908, D908i, E200, E218, E258, E310, E348, E350, E370, E428, E530, E538, E568, E608, E618, E628, E630, E638, E640, E648, E700, E708, E710, E728, E730, E738, E758, E768, E770, E800, E808, E810c, E830, E848, E898, E900, E908, E958, F218, F258, F308, F338, F488, F508, G508, G608, G808, Giorgio Armani, I300, I458B, i608, I700, i718, i908, J200, J208, J608, J610, J708, J750, J758, J808, L258, L708, L768, P300, P308, P408, P510, P518, P730, P738, P858, S208, T108, T208, T508, U608, U708, U808, U908, V200, V208, X108, X168, X200, X208, X400, X430, X460, X468, X488, X500, X600, X608, X620, X640, X668, X670, X680, X700, X820, X828, Z308, Z368, Z500, Z508, Z540, Z548, Z728
Sanyo S103
Sharp 902SH, 903SH, GX12, GX22, GX32, GXi98, GZ100, GZ200, SX313, SX633, SX663, SX813, SX833, V703SH, V802
Siemens C62, CF62, CX70, M55, S57, S57C, SF65, SL55, SL57, SL65
SonyEricsson C902, C905, D750, Elena, G502, G700, G900, J200i, J210i, J220i, J230i, J300i, K111i, K220c, K300i, K310i, K500, K500i, K506c, K508i, K510i, K530i, K550i, K600i, K608i, K610i, K660i, K700, K700i, K750i, K758, K770i, K800i, K810i, K850i, M600, P1i, P800, P900, P910, P910i, P990i, S500i, S700, S700i, S710a, T230, T250, T290i, T300, T610, T618, T628, T630, T650i, T68, T68i, W200i, W300i, W350i, W380i, W550i, W580i, W595, W610i, W660i, W700i, W710, W710i, W760i, W800i, W810i, W850, W850i, W880i, W890i, W900i, W910i, W950i, W960i, W980, Z1010, Z200, Z300i, Z520i, Z530i, Z550i, Z558i, Z600, Z608, Z610i, Z710, Z710i, Z800i
TOPLUX AG280, AG300, CG360
Toshiba 803T, TS10
VKMobile VK700, VK800
Xplore M28, M98
iKoMo Ik818
 

原音鈴聲支援以下手機型號:

牌子 型號
ASUS J202, M303, P526, P750
Amoi 8512, A101, M636
Bellwave A108, A308, Neo200
BenQ-Siemens S81
BenQ E72
BlackBerry 7130, 8100, 8110, 8120, 8300, 8310, 8320, 8700g, 8707G, 8800g, 8820, 9000
DMOBO mk520, wn510
Dopod 595, 818 pro, 838, 838Pro, C500, C730, C800, D810, Elf, M700, U1000
Eten Glofish X500+
GEO GM808, GS308, GX838
Gigabyte g-Cam
Glofiish X600
HP Q510
HTC Cruise, D810x, Diamond, P3470, P3600i, P3650, P4550, S730, Touch, Touch Dual, Touch Pro, X7500
Huawei U526, U528, U636
Innostream INNO 30, INNO 36, INNO78, INNO79, INNO80, INNO89
K Touch A615, A650, A691, A908, D175, D702, V908
LG 8180, 8380, 890, C2500, C3400, F2500, G1800, G262, G282, KE500, KE770 Shine, KE800, KE820, KE850 Prada, KE970 Shine, KF310, KF510, KF600, KF700, KF750, KG290, KG300, KG320, KG800, KG810, KS20, KU250, KU380, KU800, KU990, M6100, P7200, S5200, U300, U370, U400, U450, U8138, U8180, U8330, U880, U970, U990
Linx M2688
MWg Zinc II
Motorola A1200, A668, A732, A760, A780, C380, C381, C650, C975, E1000, E1070, E375, E398, E680, E680i, E770, Elba E8, KRZR K1, L6, L6i, L7, L72, L7i, L7x, MOTOKRZR, MOTORAZR maxxV3, MPx220, Pico U9, Q9, RAZR V8, RAZR V9, RIZR Z3, RIZR Z8, ROKR E1, ROKR E2, ROKR E6, ROKR Z6, U6, V1050, V180, V188, V191, V220, V226, V3, V300, V303, V360, V3i, V3X, V3xx, V400, V500, V501, V525, V551, V6, V600, V600i, V8, V80, V975, W213, W230, W270, W510
NEC C313, C616, E1108, e540, e949, L1, N710, N728, N830, N850, N908, N923
Nokia 2600c, 2610, 2626, 2760, 3110 Classic, 3120c, 3200, 3230, 3250, 3300, 3500 Classic, 3650, 3660, 5070, 5140, 5200, 5220 XpressMusic, 5300, 5310, 5320 XpressMusic, 5320d, 5500, 5610d, 5700, 6020, 6021, 6060, 6060V, 6070, 6080, 6085, 6101, 6102, 6103, 6110 Navigator, 6111, 6120 Classic, 6125, 6131, 6151, 6170, 6220, 6230, 6230i, 6233, 6235, 6260, 6265, 6270, 6280, 6288, 6290, 6300, 6500 classic, 6500 slide, 6600, 6600 fold, 6600 Slide, 6620, 6630, 6670, 6680, 6682, 6708, 6780, 6820, 7200, 7260, 7270, 7280, 7360, 7370, 7373, 7380, 7390, 7500 Prism, 7600, 7610, 7650, 7710, 7900 Prism, 8600 Luna, 8800, 8800 Sirocco, 8800e, 9300, 9500, E50, E51, E60, E61, E61i, E65, E66, E70, E71, E90, N-Gage, N-Gage QD, N70, N71, N72, N73, N76, N77, N78, N80, N81, N82, N8800 arte, N90, N91, N92, N93, N93i, N95, N95 8GB, N96
O2 Helen, XDA Atom, Xda Atom Life, Xda Flame, Xda Stealth, Xda Zinc
Palm Treo 750
Panasonic MX6, MX7, SA6, SA7, VS2, VS3, VS6, VS7
Pantech GF500, PG1400, PG3000, PG3600, PG3600V, PG6100, PG8000
Philips 655, 768, 9@9t, 960, Xenium 9@9d
Porsche Design P9521
Sagem myX-6, myX-8, myX5-2, MyX6-2
Samsung D500, D508, D510, D528, D600, D608, D720, D808, D820, D828, D838, D848, D900, D908, D908i, E200, E218, E258, E348, E350, E370, E530, E538, E568, E628, E640, E648, E728, E730, E738, E758, E768, E770, E830, E848, E898, E900, E908, E958, F218, F258, F308, F338, F488, F508, G508, G608, G808, Giorgio Armani, I300, I458B, i608, I700, i718, i908, J200, J208, J608, J610, J708, J750, J758, J808, L258, L708, L768, P300, P308, P858, U608, U708, U808, U908, X500, X668, X670, X680, X688, X700, X820, X828, X838, Z308, Z368, Z500, Z508, Z540, Z548, Z728
Sanyo S103
Sharp 902SH, 903SH, SX313, SX633, SX663, SX813, SX833, V802
SonyEricsson C702, C902, C905, D750, Elena, G502, G700, G900, J300i, K111i, K220c, K300i, K310i, K500, K500i, K506c, K508i, K510i, K530i, K550i, K600i, K608i, K610i, K660i, K700, K700i, K750i, K758, K770i, K800i, K810i, K850i, M600, P1i, P800, P900, P910, P910i, P990i, S500i, S700, S700i, S710a, T250, T650i, V800, W200i, W300i, W350i, W380i, W550i, W580i, W595, W610i, W660i, W700i, W710, W710i, W760i, W800i, W810i, W850, W850i, W880i, W890i, W900i, W910i, W950i, W960i, W980, Z1010, Z520i, Z530i, Z550i, Z558i, Z610i, Z710, Z710i, Z800i
Toshiba 803T

Karaoke支援以下手機型號:

牌子 型號
Motorola C375, C380, C550, E1000, E380, E398, V3, V300, V303, V3i, V3X, V500, V600, V690, V80, V872, V878
Nokia 2610, 2650, 3100, 3108, 3200, 3250, 3300, 3530, 3600, 3650, 3660, 5100, 5140, 5300, 6060V, 6070, 6080, 6085, 6100, 6108, 6120 Classic, 6125, 6131, 6151, 6220, 6230, 6260, 6270, 6280, 6600, 6610, 6620, 6670, 6680, 6800, 6810, 6820, 7210, 7250, 7250i, 7373, 7390, 7600, 7610, 7650, 8800, 8800 Sirocco, E50, E60, E61, E70, N-Gage, N-Gage QD, N71, N80, N91, N92, N93, N93i
Samsung D418
Sharp GX12, GX22, GX32, GZ100
SonyEricsson K500, K500i, K700, K700i, K750i, S700, S700i, T610, T628, T630, W800i, W810i, W880i, W900i, Z1010, Z530i, Z600, Z608, Z800i

歌手留言信箱、歌手幫你 點歌仔服務 支援 香港 所有 手機網絡 供應 商、手機牌子及型號。

2. 怎樣購買產品?

在此網上選購任何內容時,請按產品旁的“下載”鍵,然後依下列步驟:
1. 先輸入你的手機型號
2. 核對選購產品資料,並輸入付費手機號碼和網絡供應商
3. 如點唱給好友,請輸入接收者之手機號碼;如選購留言信箱,則需輸入留言信箱密碼
4. 系統會即時顯示你的購買編號
5. 用你的手機打 3184-2795,然後輸入購買編號。
6. 完成後你很快便會收到一個下載短訊。請打開短訊並依照手機的指示下載及儲存即可。

注意:
若 2 小時後仍未收到下載短訊,請於辦公時間聯絡我們的客戶服務主任: (852)2152 7000 或按此填寫「建議或查詢表格」。

3. 怎樣付款購買?

當你完成輸入購買編號,並收到下載短訊後,便會經手機網絡供應商代收此項費用,並將顯示於你的手機月結單上,你只須向手機網絡供應商繳交有關費用。

4. 於確認後,可否取消該次購買 ?

當你購買服務後,我們便會依照你購買的下載服務傳送給你,並不設更改及取消服務。在購買服務前,請務必檢查輸入的資料、下載的貨品資料、手提電話資料是否正確。

5. 下載產品所需收費 ?

單音鈴聲、特別效果鈴聲 (原音鈴聲) $10,多和弦鈴聲$15,螢幕牆紙、手機主題、隨身Karaoke、點歌仔、原音鈴聲、留言信箱及透明Logo$20。此費用不包括你下載產品時的 GPRS 數據傳送費。有關GPRS 數據傳送費用之查詢,請與你的手機網絡供應商聯絡。

6. 如何下載產品?

如下載單音鈴聲,系統將以短訊將鈴聲傳送至你的手機。

如下載多和弦鈴聲、螢幕牆紙、原音鈴聲及手機主題,你將會收到一個附有 WAP( 手機上網服務 ) 連結的短訊,你需要按下此連結 ( 專為你該次購買的連結 ) ,接駁到該內容的網頁,然後揀選下載,並儲存該內容到你的手機內。請確定你的手機可支援及已申請了 WAP 或 GPRS 手機上網服務。

7. 我已按照指示輸入購買編號,但沒有收到下載短訊 ?

在個別情況下,系統會需要較長的時間發送下載短訊。如你於購買後的兩小時內仍未收到下載短訊,請按此填寫「建議或查詢表格」,或於辦公時間致電客戶服務熱線: 2152 7000 查詢,我們會盡快回覆及解決你的問題。

8. 我已輸入購買編號,但只收到多謝短訊,而沒有所購的內容 ?

這可能出現了問題,請檢查你手機的兼容性,並檢查手機 < 服務訊息 > 之WAP( 手機上網服務 ) 連結接收功能是否已開啟,以及有否支援 WAP 或 GPRS 服務,如此三項功能均就緒,請按此填寫「建議或查詢表格」,或於辦公時間致電客戶服務熱線: 2152 7000 查詢,我們會盡快回覆及解決你的問題。

9. 我可以下載及儲存多少鈴聲?

這要視乎你的手機容量及短訊收件箱是否已滿。你可能需要刪除部份現有訊息,以騰出多些空間接收下載短訊。另外,你也可能需要以新鈴聲取代原有的,才能儲存新鈴聲。

10. 我可否下載產品或點唱給香港以外的朋友嗎?

對不起,不可以。我們的服務只提供予香港手機網絡供應商 :CSL 1010/One2Free 、 3-DUALBAND 、SmarTone-Vodafone 、新世界傳動網 NewWorld 、 SUNDAY 、萬眾 Peoples ,並不包括傳呼機及儲值電話卡服務。

11. 我會知道我的朋友收到我送的下載產品嗎 ?

對不起,我們暫時未能提供傳送記錄,你的朋友將於你購買產品後兩小時內收到下載短訊,請向他 / 她直接查詢。

12. 甚麼是螢幕牆紙?

在你手機屏幕上的最底層圖片或圖像,便是螢幕牆紙。

13. 甚麼是原音鈴聲?

原音鈴聲是有原唱者聲音的鈴聲。

14. 甚麼是透明 Logo ?

透明 Logo 只適用於 Nokia 手機用戶,下載後可以遮蓋手機網絡供應商的 Logo ,令你手機屏幕上的螢幕牆紙再無遮擋。

15. 甚麼是歌手留言信箱?

選購歌手留言信箱後,當你無法接聽來電時,你的朋友將聽到該段由歌手錄音的說話,代你叫朋友留言。安裝「歌手留言信箱」前,請先將留言信箱內的留言清除。另外,SmarTone-Vodafone 用戶請注意,安裝「歌手留言信箱」前,請先確保你的留言信箱歡迎詞已經設定為 < 私人歡迎詞 > 。

16. 甚麼是 GPRS 及怎樣申請此服務 ?

GPRS 是一種在 GSM 網絡上的高速數據傳送及處理技術,透過此技術可傳送比聲音更多更大的數據,包括上網及下載圖像,由你的手機網絡供應商提供,你可向網絡供應商查詢有關詳情、費用及申請服務。

 
 
 
 
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